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Administrator Training
Decibel Training offers various levels of learning and support for your employees whether they are first time users or experienced administrators. We aim to understand your companies learning needs and can provide a variety of interactive training packages enabling your staff to work more effectively.
Decibel Training are happy to support you in identifying your key requirements and are able to design programmes based on the specific needs of your individual employees. Decibel offer a selection of training modules aimed at administrators and maintenance staff already familiar with Avaya products. By choosing the modules that will benefit you most Decibel can offer you a personalised training course representing real value for money.
Avaya
Training
Specialists
Decibel Training is able to provide you with support of your key Avaya products; from your Go-Live day through to the training of your users, administrators and maintenance staff.
Day Two Support
To extract the maximum value from your new Avaya Installation we can provide expert mentors to guide your users through the use and capabilities of your new technology. Specialised end-user instruction will allow your staff to benefit from the full potential of your new implementation as well as minimizing unnecessary future case escalations.
Go-live day support can be catered for with our experts on hand to answer any questions that your staff may have during their initial use of your new Avaya system.
